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Automated Account Information System
For fast information about your Home City Federal accounts, call our
Automated Account Information System
toll free at
1-866-421-2331
Your account information is easy to access with Home City Federal's Automated Account Information System. Simply dial 1-866-421-2331 and access current account information at your convenience, 24 hours a day, 7 days a week.
All you need is:
• A touch-tone telephone
• Your account number(s)
• Have your personal identification number (PIN) ready. (For first time users your PIN is the last four digits of the Social Security number of the primary signer on the account or the Tax I.D. number on the account. Example: 000-00-0000 or 00-0000000.) You will then be asked to change your PIN for future use.
▪ Your FAX telephone number if you wish to request a faxed interim statement of your account.
Checking or Money Market Deposit Account:
Use the account number from your monthly statement.
Statement Savings Account: Use the account number from your monthly statement.
Certificate of Deposit: Use the account number on your certificate.
Mortgage Loan: Use the account number on your coupon book.
Consumer Loan: Use the account number on your coupon.
Commercial Loan: Use your account number
ATM/Visa Debit Card: Use your card number
AVAILABLE INFORMATION:
ATM/Visa Debit Card
• Activate card
▪ Change card PIN
▪ Report lost or stolen card
Checking Accounts
• Account balance
• Last 10 check/debit transactions
• Last 10 deposit/credit transactions
• Information on a specific check paid
• Interest information
▪ Transfer funds
Savings Accounts
• Account balance
• Last 10 withdrawal/debit transactions
• Last 10 deposit/credit transactions
• Interest information
▪ Transfer funds
Certificates of Deposit
• Balance information
• Interest rate and term
• Maturity date
• Interest information
Mortgage Loans/Lines of Credit
• Current principal balance
• Payment and payoff information
• Interest and escrow information
• Original loan information
Consumer Loans
• Account balance
▪ Payment and payoff information
• Date last payment received
• Due date of next payment
Commercial Loans
• Account balance
▪ Payment and payoff information
• Interest information
• Original loan information
How To Use Home City Federal's Automated Account Information System
1. For each account you wish to access, have the account number ready, along with your password. For first time users your PIN is the last four digits of the Social Security number of the primary account signer or the Tax I.D. number on the account. You will then be asked to change your PIN.
(Note: You will need to complete this process the first time you access each of your accounts on the system. You may use the same PIN for each account.)
2. Dial 1-866-421-2331
3. Follow the simple instructions given by the friendly voice that greets you.
4. Press the appropriate buttons on your touch tone telephone to obtain the account information you want or press * to return to the previous menu or press 8 to return to the main menu.
5. Hang up when you are finished.
Try Home City Federal's Automated Account Information System today to discover just how easy it is!
There are no charges for calling Home City Federal's Automated Account Information System. If our system does not provide the information you needed or you prefer to speak directly to an account representative, please call us at (937) 390-0470 and our friendly staff will be happy to assist you.
Home City Federal Savings Bank
Main Office
2454 North Limestone Street
P.O. Box 1288
Springfield, Ohio 45501
Phone: 937-390-0470
Fax: 937-390-0876
Downtown
63 West Main Street
P.O. Box 1288
Springfield, Ohio 45501
Phone: 937-322-5844
Fax: 937-322-5890
HOME CITY FEDERAL'S
AUTOMATED
ACCOUNT INFORMATION
SYSTEM
1-866-421-2331
24 Hours a Day Every Day
Thru Your Telephone
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