Customer Alerts

Equifax Cybersecurity Breach

On September 7, 2017, Equifax, one of the three largest credit agencies in the United States, announced a cyber security incident potentially impacting approximately 143 million U.S. consumers. As reported by Equifax, the information access includes personal identifiable information that includes (but is not limited to):

  • Consumer Names
  • Social Security Numbers
  • Birth Dates
  • Addresses
  • Driver’s License Numbers
  • Some Credit Card Numbers

Equifax has set up a website to provide current information to consumers at www.equifaxsecurity2017.com

What you should know:

  • This is NOT a compromise of Home City Federal Savings Bank or our systems. The breach occurred at Equifax. Specific questions regarding the breach should be directed to Equifax.
  • Home City Federal Savings Bank is committed to protecting the security and confidentiality of our customer’s personal and financial information.
  • Home City Federal Savings Bank strongly recommends that you review your accounts though our Online Banking, Mobile Banking or monthly statements. If you notice fraudulent activity on your account, immediately contact us at (937) 390-0470.
  • In addition, Home City Federal recommends that you monitor your credit report on a regular basis. You can monitor your credit report activity at www.annualcreditreport.com, or by using a credit monitoring service through Equifax or another provider.

Additional Tips and Resources:

  • Watch out for fake emails (phishing scams) or websites that mimic Equifax or Home City Federal Savings Bank. These emails may claim that there is a problem with your debit card or any other personal financial information.
  • Set fraud alerts with the three credit bureaus to warn lenders that you may have been a victim of fraud. The lenders will then contact you directly before any new loan or credit is set up in your name.
  • You might also consider placing a credit freeze on your credit report by going to each of the credit bureaus listed below:

Additional Consumer Alerts

Phone Scam Regarding Visa Debit Cards: We have received notification that Home City Federal customers are receiving phone calls telling them that their Visa® debit card has been locked.  This call is a scam and in no way related to Home City Federal.

The automated call tells recipients their Visa® debit card has been locked.  The call then says to “press 1 to unlock the card.” After the number 1 is pressed, the automated system asks for card information, such as the card number, PIN or cvc code.  Please do not disclose your card number or account/personal information during such a call.  This is a phishing/scam phone call.  Home City Federal will never call customers and request this information.

Attention Home City Federal Business Customer’s:  The IC3 has released the following alert warning companies of a possible payment scam dubbed the Business E-mail Compromise.

For additional consumer protection information, please check out the links below:

FDIC Consumer Alerts
FDIC Consumer News and Information
FDIC Consumer Protection
Federal Trade Commision Scam Alerts
FTC Identity Theft Resource
Health Insurance Marketplace Fraud
Internet Crime Complaint Center (IC3)
IRS Tax Scams/Consumer Alerts

 

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